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專業要求：
學歷要求：大專及以上
工作經驗：2年以上
薪資待遇：6000-8000 月薪
招聘人數：若干
招聘對象： 社會人才
JOB PURPOSE
1.To provide the highest level of customer service at all times and ensure quick and correct resolutions of customer issues + complaints.
2.To liaise with customers to ensure that all forwarding tasks are completed and customer standard operating procedures (SOP) and key performance indicators (KPI) are met at all times.
3.To coordinate with all related parties to ensure a seamless customer service experience for all customers + stakeholders.
MAIN RESPONSIBILTIES
1.To accept export bookings and complete all system entry requirements accurately and on time including all financial administration tasks including correct and timely profit share with overseas stations.
2.To deliver the highest level customer experience at all times with a clear focus on customer service + retention.
3.To liaise with all stakeholders to ensure loading and export clearance tasks are completed correctly and on time.
4.To implement and follow customer SOP and KPI at all times.
5.To ensure correct data quality within internal systems at all times.
Requirements
1.University graduate or above
2.1-2 years working experience in logistics industry will be a plus
3.Good command in English
4.Good communication, interpersonal skills
5.Responsible and self-motivated with positive working attitude
6.PC knowledge of Word, Excel & E-mail
1.To provide the highest level of customer service at all times and ensure quick and correct resolutions of customer issues + complaints.
2.To liaise with customers to ensure that all forwarding tasks are completed and customer standard operating procedures (SOP) and key performance indicators (KPI) are met at all times.
3.To coordinate with all related parties to ensure a seamless customer service experience for all customers + stakeholders.
MAIN RESPONSIBILTIES
1.To accept export bookings and complete all system entry requirements accurately and on time including all financial administration tasks including correct and timely profit share with overseas stations.
2.To deliver the highest level customer experience at all times with a clear focus on customer service + retention.
3.To liaise with all stakeholders to ensure loading and export clearance tasks are completed correctly and on time.
4.To implement and follow customer SOP and KPI at all times.
5.To ensure correct data quality within internal systems at all times.
Requirements
1.University graduate or above
2.1-2 years working experience in logistics industry will be a plus
3.Good command in English
4.Good communication, interpersonal skills
5.Responsible and self-motivated with positive working attitude
6.PC knowledge of Word, Excel & E-mail
自1890年于德國不來梅成立以來，德迅已走過了125年。目前德迅總部位于瑞士。
50年來，德迅（中國）貨運代理有限公司在亞太區一直致力于為客戶提供供應鏈解決方案。自1965年 和1979年分別在香港和北京設立第一家分站，我們以專業的物流知識為客戶提供量身定制的解決方案。目前，德迅分站遍布國內42個城市，員工數量超過3000人–我們的宗旨是竭誠為客戶提供專業的物流服務。
主要業務范圍 ：
空運
- 進出口業務
海運
- 進出口業務（包括整箱及拼箱）
陸路運輸
- 服務遍及中國大陸地區的470座城市
合同物流
- 綜合的倉儲及配送解決方案
